Slow, crashing, or throwing messages you don’t understand?
Whether it’s Windows or Mac, we sort out the frustrating stuff and explain what happened in plain English. We come to you, so there’s nothing to unplug and carry anywhere.
Need help? Email [email protected]
Most in-home support jobs: $150 flat. View pricing details
Computer Help
Slow, crashing, infected, or just not working right? We’ll figure out what’s wrong and get it running properly.
- Slow computer troubleshooting and cleanup
- Crashes, freezes, and startup problems
- Virus and malware removal
- Pop-ups, browser junk, and unwanted software
- Windows troubleshooting
- Mac (macOS) troubleshooting
- PC and Mac tune-ups and optimization
- Software problems, installation, and troubleshooting
- Windows and macOS updates and upgrades
- Storage and full-drive cleanup
- General diagnostics to figure out what’s actually wrong
- Basic hardware assistance
Complex board-level electronics repair is outside our scope. We’ll point you to the right place if that’s what you need.
Online Safety & Scam Help
Not sure if something’s legit? Get help before you click, pay, download, or give anyone access.
- A second opinion before you click, pay, download, or share access
- Suspicious emails, texts, and messages
- Scam pop-ups and fake virus / “support” alerts
- Scam calls and fake “Microsoft/Apple support”
- Checking whether an email, link, or offer looks legitimate
- Account security and locking things down
- Password security and password-manager setup
- Two-factor authentication
- Help after a suspicious remote-access session
- Malware scans and removal
- Plain-English scam awareness (gift-card scams, phishing, fake bank messages, and more)
We will never ask for your banking password, card PIN, or other sensitive credentials we don’t need.
Data & Backups
Move your files and decades of family photos safely, and set up a real backup so nothing’s lost.
- File and photo transfers between devices
- Moving everything to a new computer
- External storage setup
- Backup configuration
- Time Machine setup (Mac)
- Cloud backup setup
- Basic file organization
We handle everyday transfers and backups from working devices. We don’t offer advanced forensic recovery from physically failed or damaged drives, which requires specialized tools and labs.
Printers & Peripherals
The printer that won’t print, the scanner nobody can find, the second monitor.
- Printer setup (wired and wireless)
- Scanner setup
- External drives
- Monitors and multi-screen setups
- Keyboards, mice, and accessories
- Driver and software troubleshooting
Technology problems again? Help is on the way
Confused by error messages, struggling with unreliable Wi-Fi, or trying to figure out a new device? You don’t have to troubleshoot it alone or haul everything to a store. We come to you and get things working again, without the frustration.
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